FAQ

Yes, we offer worldwide shipping to most countries! No matter where you are, you can enjoy shopping with us.

We offer two shipping options to cater to your needs:

1. Standard Shipping: Orders are processed and shipped within 7 working days. Delivery typically takes 14 to 30 working days, depending on your location.
   
2. Express Shipping: Orders are processed and shipped within 3 working day. Delivery is expedited, with an estimated timeframe of 7 to 20 working days.

Please note that delivery times may vary due to factors such as customs processing and local postal service

Please note that international tracking numbers provided by your local postal service will only become active and available once your package has arrived in your country and cleared customs. At that point, the updated tracking information will be sent to you via email. We appreciate your understanding and patience during this process.

The delivery time depends on several factors, including your location, customs clearance, and the efficiency of your local postal service. Some countries may have quicker processing times, while others can take a bit longer.

The delivery time depends on several factors, including your location, customs clearance, and the efficiency of your local postal service. Some countries may have quicker processing times, while others can take a bit longer.

The only fee you have paid for is the shipping cost to deliver your order to your country. Any additional customs, duties, or import taxes are the responsibility of the receiver. These fees depend on your country's specific customs regulations, and not all countries will charge them. We recommend checking with your local customs office to determine if any fees will apply before placing your order.

No. We are not affiliated with or endorsed by any of the brands featured in our die-cast models (e.g., BMW, Ferrari, Ducati, etc.). We are an independent store offering high-quality collectible replicas for enthusiasts and collectors.

No. All sales are final.We donot accept any refunds, returns, or exchangesunder any circumstances. Please double-check your order before completing your purchase.

Product dimensions are approximate. Please allow for±2cm variation due to manufacturer tolerances in measurement and production.

No,batteries are not included with any models that feature lights or sounds. You will need to insert compatible batteries upon delivery.

All of our die-cast models come with interactive parts! This includes opening doors, hoods, trunks, and other movable components. These features vary by model, and details can be found on each product page

If your item arrives withserious damage, please email us within 48 hours of delivery with clear photos and a video. We will assess it on a case-by-case basis. Minor paint chips, loose parts, or decals misalignment due to transit are not considered defects.

If you notice an error in the shipping address before your order has been dispatched, please contact our customer service team immediately. We will do our best to update the address if the order has not yet been processed.

Yes, customers are responsible for ensuring the accuracy of the shipping address provided at the time of purchase. We ship orders strictly according to the address provided, and we are not liable for any issues arising from incorrect or incomplete addresses.

If the package is delivered to the incorrect address due to an error on your part, we are unable to retrieve or reship the item. You may need to contact the recipient at the incorrect address or the local postal service to attempt recovery.